• Where do I find the song ID?
• Can I access the arrangements I have purchased online at a later date?
• What Is OnSong?
• How much does PraiseCharts Pro cost?
• Does PraiseCharts Pro include permission to make copies of the music?
• Can you help me with Adobe Acrobat Reader?
• Do I have to print all the pages in all the keys?
• Is there a trial period for PraiseCharts Pro subscriptions?
• Are we allowed to make copies of the arrangements after we have purchased them?
• Can I share my Pro Access downloads with other members of my worship team?

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• Get OnSong Essentials for Free
• Removal of Personal Information
• How Do I Set Up PraiseCharts Integration With PlanningCenter
• If I have a CCLI license do I still have to pay for extra copies?
• How long does it take for me to receive my music once I have placed my order?
• How do I get an arrangement from the Song List into My Library?
• If I move to another church, is my account transferable?
• If I move to another church, is my account transferable?
• How do I place an order?
• Do I have to pay additional federal and state tax on the music?

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• How are tracks downloaded ?
• How do I get an arrangement from the Song List into My Downloads?
• How long does it take for me to receive my music once I have placed my order?
• What are MultiTracks?
• What does PVG stand for?
• How do I place an order?
• What are Click Tracks?
• How do your lead sheets compare to those available from CCLI and the SongSelect program?
• Can I record a cd with PraiseCharts' sheet music, rhythm tracks and clicktracks?
• How do I open/download/play the audio files?

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• Will PraiseCharts sell my music on the site?
• Will you create an arrangement for me if you don't have it on the site?
• Can I record a cd with PraiseCharts' sheet music, rhythm tracks and clicktracks?
• Do you grant permission to record with your Click or Rhythm Tracks?
• Who Is eligible for PraiseCharts Music administration?
• Who Is eligible for PraiseCharts Music administration?
• If I have a CCLI license do I still have to pay for extra copies?
• How can I get a license to use music from an artist that PraiseCharts administers?
• Can I sell my music on your website?
• What is your relationship to the copyright owners and publishers like Integrity Music, EMI Christian Music, Brentwood-Benson, etc.?

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• Do we need a CCLI membership to use the songs at PraiseCharts?
• Can I record a cd with PraiseCharts' sheet music, rhythm tracks and clicktracks?
• What is CCLI (Christian Copyright Licensing International)?
• Do you have a link exchange or affiliate program?
• Are we allowed to make copies of the arrangements after we have purchased them?
• Do you grant permission to record with your Click or Rhythm Tracks?
• Who Is eligible for PraiseCharts Music administration?
• Do I need a CCLI number?
• What are my options if the services of CCLI are not available in my country?
• How can I get a license to use music from an artist that PraiseCharts administers?

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